Claims Management Services

Claims and incidents are reported directly to Kilbride & Harris Insurance (possibly concurrent with a report to the company). We want to know so that we can coordinate the process. We will contact the appropriate insurance company personnel. Kilbride & Harris Insurance, together with you will monitor the insurer’s handling of the claim for a timely and appropriate resolution.

We encourage a mid year analysis of open claims to ensure a follow through of established strategy. This review would take place at least once a year prior to the calculation of any experience modification factors.

As your advocate, our role in the claims relationship boils down to a few key steps. We strongly recommend that we review all claims, reserves and claim dispositions. This enables us to identify any critical claims while monitoring the outstanding reserves to assure proper reserving. Also during this critical claims review period, we can promulgate a tentative experience modification factor to help to better-forecast future insurance costs.